Oil Heating, Done Right.
Honest, owner-operated oil boiler servicing, breakdowns, repairs and plumbing for homes, landlords and small commercial premises across rural North Yorkshire. No call-out games. No upsell theatre. Just tidy workmanship and the kind of reliable service that earns repeat customers.
Services for the systems your home depends on.
From annual oil servicing to emergency callouts, tank work and plumbing — one engineer, one number, one bill.
Annual Oil Boiler Servicing
Full OFTEC service: combustion analysis, jet swap, nozzle and electrode check, baffle clean, flue test and service record for your records or your landlord file.
Breakdowns & Repairs
No-heat, no-hot-water, locked-out boiler, smoking flue, dirty burn. Most faults diagnosed and fixed in one visit — common spares carried on the van.
Oil Tank Inspections
OFTEC tank inspection, bund check, fire-separation distances, vent and gauge condition. Honest report so you know exactly where you stand before insurance time.
Plumbing & Repairs
Leaks, tap and valve replacements, pressure issues, cylinder problems, radiator balancing, pipework. The day-to-day plumbing your house needs without faffing about.
Out-of-Hours Callouts
Genuine emergencies — leaks, dead boiler in winter, no hot water for the bairns. One number, 24/7. Phone direct and you’ll get a real engineer on the line, not a call centre.
Landlord & Commercial
Annual landlord oil safety, rental property turnovers, holiday lets and small commercial sites. Documentation provided in the format you actually need.
No call-out tricks. No surprise invoices.
Flat rates published up-front. What you see is what you pay. Additional parts for any repair works required will be confirmed with the customer prior.
Standard Service
- Full OFTEC combustion service & flue gas analysis
- Burner strip, clean & rebuild
- New nozzle, fuel filter & pump screen clean
- Baffles, turbulators & heat exchanger cleaned
- Controls, safety devices & flue inspected
- Service record issued, sticker fitted
Premium Service
- Everything in Standard Service
- Pre-polish fuel sample & lab-grade dip test
- Full tank polish (up to 1000L)
- Water, sludge & particulate removed
- Post-polish sample & condition report
- Tank visual inspection & bund check
Out-of-Hours Callout
- Evenings, weekends & bank holidays
- Real engineer on the phone — no call centre
- Make-safe priority over full repair
- Fault diagnosis, isolation & temporary fix
- Written report & quote for follow-up
- No second callout fee if parts needed
Fuel Tank Polish
- Pre-polish fuel sample & dip test for water
- Full tank circulation through filtration rig
- Water, sludge & particulate removed and disposed
- Tank wall inspection during polish
- Post-polish sample & written condition report
- Recommendations on tank life & storage
Landlord Annual
- Full OFTEC service (everything in Standard)
- CD/11 landlord oil safety certificate issued
- 10-year sealed CO alarm fitted & tested
- Tank & oil supply inspection note
- Compliance documentation pack for agent
- Reminder set for next year’s renewal
Plumbing & General Labour
- Standard weekday hours (Mon–Sat AM)
- Leaks, taps, valves & pressure issues
- Cylinder, radiator & pipework repairs
- Travel within 25 miles included
- Parts confirmed with you before purchase
- Fixed quote before any major work begins
Travel: First 25 miles from Knaresborough included on all jobs — covers our full standard service area. 60p per mile beyond. Fixed travel quote provided up-front for any job outside the area.
Scope: Single-stage pressure jet burners up to 70kW only. Twin-stage burners and larger commercial appliances are outside our scope — happy to refer you to an engineer who covers them.
A full OFTEC-aligned annual service for single-stage pressure jet oil boilers up to 70kW. Every visit follows the same checklist, every appliance gets the same care — whether it’s a single combi or one of a dozen across a small estate.
Burner Strip & Rebuild
- Remove burner from appliance
- Clean burner head & fan
- Inspect & clean photocell
- Check & clean / replace electrodes
- Fit new manufacturer-spec nozzle
- Check ignition leads & transformer
- Set air shutter to manufacturer spec
Fuel Line & Filtration
- Replace fuel line filter cartridge (part inc.)
- Clean fuel pump filter screen
- Inspect fuel line for leaks & damage
- Check tiger loop (where fitted)
- Test fire valve operation
- Check supply pressure at pump
Internal Cleaning
- Clean & descale primary heat exchanger
- Clean & descale baffles
- Remove, clean & refit turbulators (where present)
- Check combustion chamber rope seal
- Vacuum out soot & debris
- Wipe down appliance casing
Flue Inspection
- Visual inspection of flue terminal
- Check flue for obstruction or damage
- Verify flue seals & clearance
- Clean condense trap
- Check condensate discharge route
System Verification
- Test thermostat operation
- Check pressure gauge reading
- Check pressure relief / safety valve
- Test overheat stat reset
- Verify boiler control sequence
Visual Tank Check
- Visual tank inspection
- Check for corrosion / bulging / leaks
- Check tank base & bund condition
- Check vent & oil gauge
- Note any findings on service record
Commissioning & Sign-off
- Flue gas analysis (CO, CO₂, efficiency)
- Smoke number check
- Tune combustion to manufacturer spec
- Run-test boiler under load
- Fit service sticker
- Issue written service record
Everything in the Standard Service, plus a complete fuel polish bundled in. The polish is the difference between a boiler that just runs and one that runs cleanly through the worst of winter — clean fuel is the single biggest preventer of lockouts and nozzle failures.
Fuel Sampling
- Bottom-of-tank fuel sample drawn
- Visual condition check (clarity, colour, debris)
- Dip test for water using water-finding paste
- Sample retained & photographed
- Findings logged on service record
Full Tank Filtration
- Polishing rig connected to tank
- Full tank volume circulated through filtration
- Multi-stage filtration: water → particulate → polish
- Sludge & sediment lifted from tank floor
- Polish continued until sample runs clean
Internal & External Check
- Tank walls inspected during polish
- Visual check for internal corrosion
- Bund condition assessed
- Vent, gauge & fittings checked
- Tank lifespan estimate provided
Verification & Disposal
- Post-polish fuel sample drawn
- Side-by-side comparison with pre-polish sample
- Water & sludge removed for licensed disposal
- Written condition report issued
- Storage recommendations provided
Standard Service (Full)
- All 7 stages of Standard Service performed
- Burner strip, clean & rebuild
- Nozzle, filter & pump screen renewed
- Heat exchanger, baffles & turbulators cleaned
- Flue gas analysis & commissioning
Documentation
- Service record issued
- Service sticker fitted
- Fuel polish report issued separately
- Both documents emailed for your records
- Next service date logged
For genuine emergencies outside booking hours — no heat in winter, active leaks, suspected oil leaks. Same direct number, 24/7. Make-safe is the priority on the night. A full repair follows on the next available standard-rate visit if parts need ordering — no second callout fee.
Phone Diagnosis
- You speak to a real engineer, not a switchboard
- Initial fault triage over the phone
- Honest assessment of whether it’s urgent
- ETA agreed before we set off
- Travel charge confirmed up-front
Make Safe
- Isolate fuel supply where required
- Isolate electrical supply where required
- Contain leaks & protect surrounding area
- Verify no immediate CO or oil exposure risk
- Property left in a safe state before diagnosis
Fault Finding
- Boiler lockout / fault code interrogation
- Combustion analysis if appliance will run
- Fuel sample check for water / sludge
- Electrical & control sequence testing
- Root-cause identification
Where Possible
- Reset lockouts & verify safe operation
- Clean / clear photocell or nozzle blockages
- Bleed air from fuel line
- Fit common spares carried on van
- Restore heating & hot water where achievable
Findings & Quote
- Written report of fault & action taken
- Photo evidence where appropriate
- Fixed quote for any follow-up repair
- Parts lead-time estimated
- Follow-up visit scheduled at standard rate
Return Visit
- No second callout fee charged
- Parts fitted at standard hourly rate
- Full re-commission & combustion check
- Service record updated
- Original fault closed out in writing
A standalone tank polish for owners who don’t need a full service — typically used after a fuel delivery has stirred up sludge, before winter, or when a boiler is lockout-prone. Polish only. No boiler work included — but if we find a fault in the process, we’ll quote separately.
Sampling & Assessment
- Bottom-of-tank fuel sample drawn
- Visual clarity & colour assessment
- Dip test for water using water-finding paste
- Sludge depth estimated
- Polish scope confirmed with you
Rig Connection
- Polishing rig sited & protected
- Suction & return lines fitted to tank
- Filtration cartridges fresh per job
- Containment for any spill risk
- Pre-polish photo recorded
Multi-Stage Filtration
- Stage 1: water separation
- Stage 2: coarse particulate removal
- Stage 3: fine polish to 1 micron
- Full tank volume circulated
- Polish continued until visually clean
During Circulation
- Tank walls inspected as fuel level drops
- Internal corrosion noted
- Bund check (where bunded)
- Vent, gauge & fittings checked
- Photos taken of any findings
Verification
- Final fuel sample drawn
- Side-by-side comparison with pre-polish
- Sample retained for your records
- Water & sludge volumes measured
- Waste removed for licensed disposal
Documentation
- Written condition report
- Photos of pre/post samples
- Tank condition findings
- Storage & maintenance recommendations
- Recommended re-polish interval
A single annual visit that covers everything a landlord needs around an oil heating system. The CD/11 is the industry-standard landlord oil safety certificate — accepted by insurers, letting agents and tenancy agreements as the official record of a compliant appliance.
OFTEC Annual Service
- All 7 stages of Standard Service performed
- Burner strip, clean & rebuild
- Nozzle, filter & pump screen renewed
- Heat exchanger & baffles cleaned
- Flue gas analysis & commissioning
CD/11 Issued
- Industry-standard OFTEC CD/11 form completed
- Combustion readings recorded
- Condition assessment logged
- Any defects clearly identified
- Hard copy & PDF provided
Installation & Test
- 10-year sealed CO alarm supplied
- Mounted in the same room as the appliance
- Tested in-place with calibrated source
- Position complies with manufacturer spec
- Serial number & install date logged
Visual Inspection
- Tank condition (corrosion, bulging, leaks)
- Bund integrity (where bunded)
- Vent & gauge condition
- Fire valve operation tested
- Findings on tenancy documentation
For Letting Agents
- CD/11 certificate
- Service record & sticker
- CO alarm install certificate
- Tank inspection note
- All emailed in one PDF pack
Year-Round Cover
- Renewal reminder set 11 months ahead
- Priority booking for landlord clients
- Tenant-friendly appointment windows
- Direct contact with managing agent
- Multi-property discount available
Day-to-day plumbing and general labour for the jobs your house needs sorting without faffing about. Charged hourly rather than per-job so the price reflects the actual work — quick fixes are cheap, larger jobs get a fixed written quote before any major work starts.
Wet Repairs
- Tap & mixer leak repairs
- Washer & cartridge replacements
- Stop tap & isolation valve replacements
- Compression fitting repairs
- Pipework leak tracing & repair
Hot Water Systems
- Hot water cylinder fault diagnosis
- Immersion heater swap
- Cold water storage tank checks
- Ball valve & float replacements
- Cylinder thermostat replacement
Heating Distribution
- Radiator bleed & balance
- TRV (thermostatic valve) replacement
- Lockshield replacement
- Radiator removal & refit (for decorating)
- Cold-spot diagnosis & flush advice
System Pressure
- Low / high pressure diagnosis
- Expansion vessel checks & re-charge
- Pressure relief valve replacement
- Filling loop replacement
- Auto air vent replacement
Fittings
- Tap & mixer replacements (supply & fit)
- Toilet cistern, fill valve & flush repairs
- Waste & trap replacements
- Dishwasher & washing machine plumbing
- Outdoor tap installation
Pricing
- First hour at £75, £55/hr thereafter
- Parts confirmed with you before purchase
- Fixed written quote for any major work
- Travel within 25 miles included
- Common spares carried on the van
Knaresborough & surrounding North Yorkshire.
Rural and semi-rural homes mostly off the gas grid — exactly where oil heating still does the heavy lifting.
Locally based. Owner-operated. No middle-man.
One engineer who answers the phone, turns up when he says he will, and stands by the work after he’s left.
OFTEC Registered
Fully qualified and OFTEC-registered for oil-fired appliances. Servicing certificates issued on the day — accepted by insurers, landlords and letting agents.
Honest Pricing
Service tiers published. Hourly rate published. Any parts needed for repair work are confirmed with you before purchase, and a fixed quote is given for major work before it starts. No tricks.
Tidy Workmanship
Dust sheets down, boots off, hoover before leaving. The kind of job you’d be happy to recommend to your neighbour — which is mostly how new work arrives.
Same Engineer
You’ll deal with the same engineer for the booking, the visit, the invoice and any follow-up. No call centre. No subcontractors.
Book a service.
Sort the problem.
Phone, email, or drop a line. The number below is the same line for routine bookings and out-of-hours emergencies — you’re always speaking to the engineer, not a call centre. Quotes for servicing and routine work are free and given up-front.
One number for everything — routine bookings, quotes, advice, breakdowns and out-of-hours emergencies. You’re straight through to the engineer, day or night. Out-of-hours emergency rates apply on evenings, weekends and bank holidays.
Drop us a line. No hard sell.
Fill in as much or as little as you want — just name and email are needed to get back to you. Tell us what’s going on and we’ll come back with honest advice, a rough cost, or a date in the diary.
- You’ll hear back from Shaun directly — not a sales team.
- Reply usually within the same working day.
- No mailing list, no follow-up spam. Your details are only used to reply.
- Urgent? Phone direct — 07841 353 485, 24/7.